Information We Collect

• Personal Information: Name, email, phone number, company details, and payment information when you inquire about or use our Services.
• Usage Data: IP address, browser type, pages visited, and time spent on our site (collected via cookies and analytics tools).
• Client Data: Any data you provide for processing as part of our BPO Services (e.g., customer lists).

We do not collect sensitive personal data (e.g., race, religion) unless required for Services and with your consent.

How We Use Your Information

• To provide and improve our Services.
• To communicate with you (e.g., respond to inquiries, send updates).
• For billing and payment processing.
• To comply with legal obligations.
• For marketing purposes (with opt-out options).

Sharing Your Information

• With service providers (e.g., payment processors) under strict confidentiality.
• As required by law, such as to Bangladeshi authorities.
• In the event of a merger or acquisition.

We do not sell your data to third parties.

Data Security

We use industry-standard measures (e.g., encryption, firewalls) to protect your data. However, no method is 100% secure.

Your Rights

• Access, correct, or delete your personal data.
• Opt out of marketing communications.
• Withdraw consent where applicable.

Contact us at privacy@peersolutionbpo.com to exercise these rights.

Cookies and Tracking

We use cookies for site functionality and analytics. You can manage preferences via your browser.

International Transfers

If we transfer data outside Bangladesh, we ensure adequate protections (e.g., standard contractual clauses).

Children's Privacy

Our Services are not for children under 13. We do not knowingly collect their data.

Changes to Policy

We may update this Policy. Changes will be posted here.